STUDENT COMPLAINT POLICY
This school has a Certificate of Approval from Texas Workforce Commission (TWC). The TWC-Assigned School Number is the following: SO82.
The school's program is approved by TWC as well as:
Certified - National Court Reporters Association (NCRA), 8224 Old Courthouse Rd., Vienna, VA 22182, (800) 272-6272
Accredited - Council on Occupational Education, 7840 Roswell Rd, Building 300, Suite 325 Atlanta, Georgia 30350, (770) 396-3898, www.council.org
Approved & Regulated - Texas Workforce Commission, Career Schools and Colleges, 100 East 15th Street, Austin, Texas 78778, (512)936-3100
Approved - Veterans
Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school's catalog. This process includes the following: Discuss the issue with the instructor; discuss the issue with the instructor/or Director. Students dissatisfied with this school's response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable. Information on filing a complaint with TWC can be found on TWC's Career Schools and Colleges website at HTTP://CSC.TWC.State.TX.US/