Kussad Institute of Court Reporting
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Student Grievances:
Every attempt will be made by the faculty and the administration to address
student grievances or complaints as they occur. Please talk to your instructor
first to work out any issue. If that method is unsuccessful, then talk to the
Director. She will arrange a meeting between the student and the teacher and
every effort will be made to resolve the issue. For all other issues, please contact
the Director. Any unresolved issue should be submitted in writing to the Director
and the Director will respond in writing and the complaint and the response will
be placed in the student’s file. Should that attempt be unsuccessful, the
unresolved grievance should be referred to:
Texas Workforce Commission Career Schools and Colleges
101 East 15th Street
Austin, Texas 78778
(512) 936-3100
Council on Occupational Education
4100 Perimeter Center East, NE, #640
Atlanta, Georgia 30346
(770) 396-3898
National Court Reporters Association
8224 Old Courthouse Road
Vienna, Virginia 22182-3808
(703) 556-6272
Every attempt will be made by the faculty and the administration to address
student grievances or complaints as they occur. Please talk to your instructor
first to work out any issue. If that method is unsuccessful, then talk to the
Director. She will arrange a meeting between the student and the teacher and
every effort will be made to resolve the issue. For all other issues, please contact
the Director. Any unresolved issue should be submitted in writing to the Director
and the Director will respond in writing and the complaint and the response will
be placed in the student’s file. Should that attempt be unsuccessful, the
unresolved grievance should be referred to:
Texas Workforce Commission Career Schools and Colleges
101 East 15th Street
Austin, Texas 78778
(512) 936-3100
Council on Occupational Education
4100 Perimeter Center East, NE, #640
Atlanta, Georgia 30346
(770) 396-3898
National Court Reporters Association
8224 Old Courthouse Road
Vienna, Virginia 22182-3808
(703) 556-6272
Texas Cancellation and Refund Policy
A full refund will be made to any student who cancels the enrollment contract
within 72 hours (until midnight of the third day, excluding Saturdays, Sundays,
and legal holidays) after the enrollment contract is signed and a tour of the
facilities and equipment is made by the prospective student.
Texas Refund Policy
1. Refund computations will be based on scheduled clock hours of class
attendance through the last date of attendance.
Leaves of absence, suspensions, and school holidays will not be counted as
part of the scheduled class attendance.
2. The effective date of the termination for refund purposes will be the earliest
of the following:
A) The last day of attendance, if the student is terminated by the school.
B) The date of receipt of written notice from the student; or
C) Ten school days following the last date of attendance.
3. If tuition and fees are collected in advance of entrance, and if after
expiration of the 72 - hour cancellation privilege the student does not enter
school, not more than $100 shall be retained by the school.
4. If the student who enters a residence course of not more than 12 months
in length terminates or withdraws after the expiration of the 72 - hour
cancellation privilege, the school may retain $100 of the tuition and fees and
the minimum refund of the remaining tuition and fee will be:
A) During the first week or one-tenth of the course, whichever is less, 90
percent of the remaining tuition and fees:
B) After the first week or one-tenth of the course whichever is less, but within
the first three weeks of the course or one-fifth of the course, whichever is less,
80 percent of the remaining tuition and fees;
C) After the first three weeks or one-fifth of the course, whichever is less, but
within the first three weeks or one-fifth of the course, whichever is less, 75
percent of the remaining tuition and fees;
D) During the second quarter of the course, 50 percent of the remaining
tuition and fees;
E) During the third quarter of the course, 10 percent of the remaining tuition
and fees;
F) During the last quarter of the course, the student may be considered
obligated for the full tuition and fees.
5. The student will not be required to purchase instructional supplies, books
and tools until such time as these materials are required. Once these
materials are purchased no refund will be
made.
6. For residence courses more than 12 months in length, the refund shall be
applied for each 12-month period paid, or part thereof, separately.
7. The length of the course for purposes of calculating refunds owed is the
shortest scheduled period in which the course may be completed by
continuous attendance of a full-time student.
8. A full refund of all tuition and fees is due and refundable in each of the
following cases:
A) An enrollee is not accepted by the school.
B) If the course of instruction is discontinued by the school and this prevents
the student from completing the course.
C) Or if the student's enrollment was procured as a result of any
misrepresentation in advertising, promotional materials of the school, or
representations by the owner or representatives of the school.
9. Refunds will be totally consummated within 60/(state)/30(COE) days after
the effective date of termination.
Individuals may receive, review, and correct information that TWC collects about
the individual by
E-mailing to openrecords@twc.state.tx.us or writing to TWC, Public Information,
Room 264, 101 E. 15th,
Austin, Texas 78778-0001.
Even if fees and tuition were not paid in advance, the above percentages would
still apply.
This is the exact amount of money a student will owe to the school after
attending the following
hours, based on the Texas Refund Policy:
After attending 1 - 25 hours the student would owe $810.
After attending 26 - 75 hours the student would owe $1620.
After attending 76 - 250 hours the student would owe $2025.
After attending 251 - 500 hours the student would owe $4050.
After attending 501 hours -750 hours the student would owe $7201.
After attending 751 hours and above hours the student would owe $8100.
All of the above figures contain the transcription fee charges as well.
1000 hours annually/250 hours quarterly/20 hours weekly/5 hours daily
3000 hours total program requirement
In an effort to accelerate the student’s progress through school, some Friday
classes are required.
Please see the calendar for complete dates.
Refund Policy for Students called to Active Military Service
A student of the school or college who withdraws from the school or college as
a result of the student being called to active duty in a military service of the
United States or the Texas National Guard may elect one of the following
options for each program in which the student is enrolled:
(1) if tuition and fees are collected in advance of the withdrawal, a pro rata
refund of any tuition, fees, or other charges paid by the student for the program
and a cancellation of any unpaid tuition, fees, or other charges owed by the
student for the portion of the program the student does not complete following
withdrawal;
(2) a grade of incomplete with the designation "withdrawn-military" for the
courses in the program, other than courses for which the student has
previously received a grade on the student's transcript, and the right to re-enroll
in the program, or a substantially equivalent program if that program is no
longer available, not later than the first anniversary of the date the student is
discharged from active military duty without payment of additional tuition, fees,
or other charges for the program other than any previously unpaid balance of
the original tuition, fees, and charges for books for the program; or
(3) the assignment of an appropriate final grade or credit for the courses in the
program, but only if the instructor or instructors of the program determine that
the student has:
(A) satisfactorily completed at least 90 percent of the required coursework for
the program; and
(B) demonstrated sufficient mastery of the program material to receive credit
for completing the program.
Federal Refund Policy
- The law requires that if the student withdraws from school, the amount of
student financial assistance that has been earned up to that point is
determined by a specificformula.
- If you received more assistance than you earned, the excess funds must be
returned.
The amount of assistance that you have earned is determined on a pro-rata
basis.
- So if you completed 30 percent of the payment period or period of enrollment,
you earned 30 percent of the assistance you were originally scheduled to
receive.
- Once a student has completed more than 60 percent of the payment period
(one
quarter), then you have earned all of your assistance.
- All financial aid students receive The Student Guide published by The U.S.
Department of Education, which explains in detail the Return to Title IV
policy.
- If a student received excess funds that must be returned, we will notify
the student in writing. It is the responsibility of all financial aid students to read:
The Student Guide published by the U.S. Department of Education
The Federal Student Aid Information Center can answer any questions and
help you with any issues. 1-800--4-FED-AID (1-800-433-3243)
All financial aid students must have an entrance and exit interview.
As stated in previous portions of this catalog, the student may owe additional
funds to the school, not covered by financial loans, when withdrawing or
graduating.
Please review the Texas Refund Policy on page 14/15. The Texas Refund
Policy is based on clock hours scheduled on each 12-month period of
enrollment.
Return to Title IV regulations are based on each quarter.
All returned Title IV funds will be returned in the following order:
- Pell
- Subsidized
- Unsubsidized
Notification by writing:
- Students will be notified by writing when funds have been returned.
- Students will be notified that their debt has been decreased.
Any refund due to a financial aid student, whether as a result of the Texas
Refund
Policy or the Return to Title IV regulations will be returned via electronic deposit
to
Pell or back to the lending institution. No refund will be issued to the student
personally.
A full refund will be made to any student who cancels the enrollment contract
within 72 hours (until midnight of the third day, excluding Saturdays, Sundays,
and legal holidays) after the enrollment contract is signed and a tour of the
facilities and equipment is made by the prospective student.
Texas Refund Policy
1. Refund computations will be based on scheduled clock hours of class
attendance through the last date of attendance.
Leaves of absence, suspensions, and school holidays will not be counted as
part of the scheduled class attendance.
2. The effective date of the termination for refund purposes will be the earliest
of the following:
A) The last day of attendance, if the student is terminated by the school.
B) The date of receipt of written notice from the student; or
C) Ten school days following the last date of attendance.
3. If tuition and fees are collected in advance of entrance, and if after
expiration of the 72 - hour cancellation privilege the student does not enter
school, not more than $100 shall be retained by the school.
4. If the student who enters a residence course of not more than 12 months
in length terminates or withdraws after the expiration of the 72 - hour
cancellation privilege, the school may retain $100 of the tuition and fees and
the minimum refund of the remaining tuition and fee will be:
A) During the first week or one-tenth of the course, whichever is less, 90
percent of the remaining tuition and fees:
B) After the first week or one-tenth of the course whichever is less, but within
the first three weeks of the course or one-fifth of the course, whichever is less,
80 percent of the remaining tuition and fees;
C) After the first three weeks or one-fifth of the course, whichever is less, but
within the first three weeks or one-fifth of the course, whichever is less, 75
percent of the remaining tuition and fees;
D) During the second quarter of the course, 50 percent of the remaining
tuition and fees;
E) During the third quarter of the course, 10 percent of the remaining tuition
and fees;
F) During the last quarter of the course, the student may be considered
obligated for the full tuition and fees.
5. The student will not be required to purchase instructional supplies, books
and tools until such time as these materials are required. Once these
materials are purchased no refund will be
made.
6. For residence courses more than 12 months in length, the refund shall be
applied for each 12-month period paid, or part thereof, separately.
7. The length of the course for purposes of calculating refunds owed is the
shortest scheduled period in which the course may be completed by
continuous attendance of a full-time student.
8. A full refund of all tuition and fees is due and refundable in each of the
following cases:
A) An enrollee is not accepted by the school.
B) If the course of instruction is discontinued by the school and this prevents
the student from completing the course.
C) Or if the student's enrollment was procured as a result of any
misrepresentation in advertising, promotional materials of the school, or
representations by the owner or representatives of the school.
9. Refunds will be totally consummated within 60/(state)/30(COE) days after
the effective date of termination.
Individuals may receive, review, and correct information that TWC collects about
the individual by
E-mailing to openrecords@twc.state.tx.us or writing to TWC, Public Information,
Room 264, 101 E. 15th,
Austin, Texas 78778-0001.
Even if fees and tuition were not paid in advance, the above percentages would
still apply.
This is the exact amount of money a student will owe to the school after
attending the following
hours, based on the Texas Refund Policy:
After attending 1 - 25 hours the student would owe $810.
After attending 26 - 75 hours the student would owe $1620.
After attending 76 - 250 hours the student would owe $2025.
After attending 251 - 500 hours the student would owe $4050.
After attending 501 hours -750 hours the student would owe $7201.
After attending 751 hours and above hours the student would owe $8100.
All of the above figures contain the transcription fee charges as well.
1000 hours annually/250 hours quarterly/20 hours weekly/5 hours daily
3000 hours total program requirement
In an effort to accelerate the student’s progress through school, some Friday
classes are required.
Please see the calendar for complete dates.
Refund Policy for Students called to Active Military Service
A student of the school or college who withdraws from the school or college as
a result of the student being called to active duty in a military service of the
United States or the Texas National Guard may elect one of the following
options for each program in which the student is enrolled:
(1) if tuition and fees are collected in advance of the withdrawal, a pro rata
refund of any tuition, fees, or other charges paid by the student for the program
and a cancellation of any unpaid tuition, fees, or other charges owed by the
student for the portion of the program the student does not complete following
withdrawal;
(2) a grade of incomplete with the designation "withdrawn-military" for the
courses in the program, other than courses for which the student has
previously received a grade on the student's transcript, and the right to re-enroll
in the program, or a substantially equivalent program if that program is no
longer available, not later than the first anniversary of the date the student is
discharged from active military duty without payment of additional tuition, fees,
or other charges for the program other than any previously unpaid balance of
the original tuition, fees, and charges for books for the program; or
(3) the assignment of an appropriate final grade or credit for the courses in the
program, but only if the instructor or instructors of the program determine that
the student has:
(A) satisfactorily completed at least 90 percent of the required coursework for
the program; and
(B) demonstrated sufficient mastery of the program material to receive credit
for completing the program.
Federal Refund Policy
- The law requires that if the student withdraws from school, the amount of
student financial assistance that has been earned up to that point is
determined by a specificformula.
- If you received more assistance than you earned, the excess funds must be
returned.
The amount of assistance that you have earned is determined on a pro-rata
basis.
- So if you completed 30 percent of the payment period or period of enrollment,
you earned 30 percent of the assistance you were originally scheduled to
receive.
- Once a student has completed more than 60 percent of the payment period
(one
quarter), then you have earned all of your assistance.
- All financial aid students receive The Student Guide published by The U.S.
Department of Education, which explains in detail the Return to Title IV
policy.
- If a student received excess funds that must be returned, we will notify
the student in writing. It is the responsibility of all financial aid students to read:
The Student Guide published by the U.S. Department of Education
The Federal Student Aid Information Center can answer any questions and
help you with any issues. 1-800--4-FED-AID (1-800-433-3243)
All financial aid students must have an entrance and exit interview.
As stated in previous portions of this catalog, the student may owe additional
funds to the school, not covered by financial loans, when withdrawing or
graduating.
Please review the Texas Refund Policy on page 14/15. The Texas Refund
Policy is based on clock hours scheduled on each 12-month period of
enrollment.
Return to Title IV regulations are based on each quarter.
All returned Title IV funds will be returned in the following order:
- Pell
- Subsidized
- Unsubsidized
Notification by writing:
- Students will be notified by writing when funds have been returned.
- Students will be notified that their debt has been decreased.
Any refund due to a financial aid student, whether as a result of the Texas
Refund
Policy or the Return to Title IV regulations will be returned via electronic deposit
to
Pell or back to the lending institution. No refund will be issued to the student
personally.